Wellness Center of St. Louis
 
Your Own, State-Of-The-Art

Wellness Center of St. Louis

Members and their covered dependents can enjoy the comprehensive services of our Carpenters Wellness Center—including on-site primary care, pharmacy, vision, therapy and more.
Aerial view of Carpenters Wellness Center in St. Louis

Appointments Required For All Visits

Please refer to current updates due to COVID-19 here.

Choose Carpenters Wellness Center as your medical home.

Why? It’s as easy as 1, 2, 3!

  1. Easier to for you to be healthy
    Build a trusting, personal relationship with your provider who knows your medical history.
  2. Your provider knows you
    Talk to the same doctor quickly and easily with each medical concern, keeping you up-to date with your health.
  3. Lower your healthcare costs
    Reduce the need for emergency care, spot health concerns early and manage chronic conditions.

Call us to schedule an appointment with a medical provider to help you experience healthcare like never before.

Contact Info

1403 Hampton Ave
St. Louis, MO 63139

314.955.WELL (9355)
Fax: 314.955.2187

Get Driving Directions

Wellness, Vision & Pharmacy Hours of Operation:
Monday 7 am – 6 pm
Tuesday 7 am – 6 pm
Wednesday 7 am – 6 pm
Thursday 7 am – 5 pm
Friday 7 am – 4 pm

Dental Center Hours of Operation:
Temporarily closed.

To contact The TeleDentists for dental records, please email [email protected].

Thank you.

Wellness Center Services Include:

Primary Care & Preventive Services (Age 2 and up)
Counseling
Vision Care Services
Acute Care & Sick Visits
Vaccinations & Immunizations
Drug Testing (separate entrance, Lower Level)
Annual, School & Sport Physicals
Chiropractic Care
Physical Therapy
Lab Services
Patient Education
Health Coaching
Massage Therapy
Virtual Visits**
Pharmacy*
Audiology services*
X-Ray

*UnitedHealthcare Medicare Supplement members may utilize these services
**Common Virtual Visit care may include but is not limited to:

  • Gastrointestinal (GI) symptoms
  • Mental health concerns (anxiety/depression)
  • Pink eye symptoms
  • Skin issues (poison ivy, acne, bug bites)
  • Smoking cessation 
  • Upper respiratory symptoms (allergies, cold, flu)
  • Urinary tract infection (UTI) symptoms 
  • And more

Please note: Active Workers’ Compensation cases cannot be seen at Carpenters Wellness Center. Please contact your company’s HR department to find a location to serve you.

Need After Hours Care?
For 24/7 medical or behavioral health support through Cigna’s MDLive, or to talk to a nurse using the 24/7 Cigna Nursing Line, call Cigna One Guide at 1.800.244.6224, visit myCigna.com or download the myCigna App.
For Virtual Dental urgent care after hours support 24/7 365 days a year, call toll-free 1.866.243.2014 or visit: virtualvisits.deltadentalmo.com to register.

We Want To Hear From You!

Please take a few minutes to fill out an anonymous patient satisfaction survey related your care at the Wellness Center.

Patient Advocacy Program

Wellness Center Experience Not What You Expected?

Carpenters Wellness Center is here to serve you and your families. It is our intent for your experience within the Wellness Center to be a positive one. If your encounter with Carpenters Wellness Center was anything but positive, we want to know. We appreciate your valuable time in helping us improve the patient experience for everyone.

Addressing issues and concerns 
Please use the following hierarchy  to address your issues and concerns:

  1. Bring your concern directly to the attention of Carpenters Wellness Center Manager, Sherry Tenge, your patient advocate. Sherry’s direct number is 314.955.2199.
  2. If your patient advocate is not available or if concerns are sensitive in nature, call Cerner’s patient advocacy line at 888.533.0943.
  3. Every attempt is made to respond to patient concerns within two (2) business days.
  4. Patient concerns will be addressed confidentially.
  5. Concerns will be documented and tracked for resolution, if necessary.

If or when a patient reaches out to the council or a health plan representative prior to bringing the concern to the Wellness Center patient advocate, the CRC will direct the patient to the patient advocacy line.

Ensuring your concerns are heard:

  • All patient advocacy reports are reviewed by the appropriate manager, quality consultant, and medical director upon receipt to ensure details are captured, any actions have been identified and implemented, and final communication to the patient has occurred.
  • The manager, quality consultant, and medical director review and monitor all incoming patient advocacy reports for trends within or across services on an ongoing basis
  • All patient advocacy reports are included in the quarterly report to the quality management group for review with any identified trends.

Completely confidential. Your opinion matters.

Additional Links

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Carpenters Wellness Center patient portal for existing patients

www.carpdc.iqhealth.com

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Carpenters Physical Therapy Exercises through Peak Sport and Spine for existing patients

portal.strivehub.com/users/sign_in