All News

Making Health & Welfare Payments in the Member Portal

Carpenters Benefit Plans | Feb 09, 2024

Video tutorials are included in this article for help with (1) setting up your Member Portal account, (2) setting up your banking information, (3) making recurring COBRA payments, and (4) making Non-Active health and welfare payments.

For participants who make payments to continue health coverage through either Minimum/Difference self-payments or for Medicare Advantage coverage, there is an update to how payments can be made using a credit or debit card, as well as for recurring payments.

Mid-America Carpenters Regional Benefit Services has a new Member Portal to assist you with accessing and updating your personal Plan-related information. This includes changes to how you make health and welfare payments. All credit or debit card payments must now be made by setting up an account and logging into our new Member Portal.

First, you will need to set up a Member Portal account. Watch the tutorial.

  • Visit
    • From a mobile phone or tablet
      • Select the 3 red lines in the top right corner of the page, then Select the red Member Portal button.
  • Once you are in the Member Portal, select the blue button with the “+” sign (next to the Log In button) from a mobile device to create an account. If you are using a desktop computer, select “Create Account.”
  • Follow the prompts to set up your account.
  • When creating your password, set your preferred language, then set how often your password will need to be reset.
  • GoGreen – Accept or Decline terms:
    First time users will need to Accept or Decline the portal’s GoGreen settings. For now, when you select to GoGreen, you will continue to receive notices in the mail as well as to your portal inbox.
  • Agree to the Terms & Conditions.
  • Select “Finish.”
  • From a desktop computer
    • Select the red Member Portal button located in the top right corner of the home page.

Once your account has been created, use the menu items within the portal to find what you want to do. You can:

  • Make your health & welfare payments
  • Review reported work hours
  • Review employer contributions
  • Review health plan eligibility
  • Update your forms
  • Manage dependent enrollment
  • Update beneficiary information
  • Update demographics
  • Upload or submit forms, such as Enrollment or Disability forms
  • And more!

To make a payment for your health and welfare coverage, there are a few options for instructions to follow, based on the type of coverage or payment you wish to make.

Recurring payments
Watch the video for help setting up banking and/or credit card information.
Sign in to your Member Portal. To add bank information to your portal account, please find your name in the top right corner and locate the arrow icon to the right of your name.

  • Select the arrow to open the drop down menu
  • Find and select “Bank settings”
  • Find the green plus sign icon under the section(s) you wish to complete:
    • Bank Accounts
    • Credit Card Accounts
  • Add your banking information on the next screen as prompted
  • To edit your banking information, select the blue pencil icon
  • To delete any banking information, select the red trashcan icon
  • Select “Save” to finalize

COBRA payments
COBRA recurring payments video tutorial
If you are not already signed in to your Member Portal, sign in now.

  • Select “COBRA Payments” from the main menu. This option will only appear if COBRA options are available to you. You will be prompted to select from the following payment options:
    • Bank Account (on file)
    • Credit Card (on file)
    • One Time Credit Card (not on file)
  • Follow the instructions to use the payment method you choose for your payment
  • Accept the Terms and Conditions
  • Select “Submit” to submit your payment
  • If you have the option to make your payment a recurring payment, you will make this election at this time.
  • Important note: You will need to have made your initial COBRA payment prior to set up recurring payments. Your initial payment and recurring payments may not be set up at the same time.

Non-Active Classification payments
Non-Active recurring payments video tutorial
If you are not already signed in to your Member Portal, sign in now.

  • Select “Non-Active Classification Payments” from the menu
  • Important note: You will need to have made your initial payment prior to set up recurring payments. This can all be done during set up.
  • Enter the desired payment amount (the amount should at a minimum be the full monthly premium amount).
  • Once you’ve entered the payment amount, the option to “make recurring” will appear. If you wish to make recurring payments using the payment method you selected, check this option.
  • Select your desired payment method
  • Select the desired method of payment
  • Select the desired day of the month to make your payment
  • Select “Next”
  • The next screen will show your upcoming scheduled payments. This will include one-time-only and your next recurring payment, if applicable.
  • You will be prompted to select the account you’d like to use for your intial, one-time payment.
    • Any payment method may be selected for your initial one-time payment. The initial payment method does not need to be the same as the recurring payment method selected.
  • Select your initial one-time payment method
  • Accept the Terms and Conditions
  • Select “Checkout Now”
  • Your initial payment method will be charged on the day your payment is made. You will be charged for your recurring payments on your chosen day each month moving forward.

Minimum/Difference Payments
Minimum Difference payments video tutorial
If you are not already signed in to your Member Portal, sign in now.

  • Select “Minimum/Difference Payments” from the menu
  • Please note: You may only make one-time-only payments for Minimum/Difference payments.
  • Select:
    • Work Period (The Work Period will always show the end of the contribution period that hours came in for.)
    • Payment method
    • Terms and Conditions
    • Then, select the button to “Checkout Now”
  • This will charge you as of the day your payment is made and grant coverage for the next quarter.

Go to the Member Portal now.

Recent News

Summer Chiropractic Tips

Jun 19, 2024


Tennis Elbow

Jun 03, 2024


Golfer? How Chiropractic Can Help.

Jun 03, 2024


Mental Health Strategies for Work

May 24, 2024