Member Assistance Program Benefits

The Member Assistance Program (MAP) is the Plan’s network for counseling services and is provided by Mercy. Like the mental health and substance abuse network, MAP services are in-network services and payable only when you see providers in the Mercy MAP. Mercy’s MAP licensed counselors hold a minimum of a master’s degree in the counseling field.

MAP is available when life gets overwhelming. Whether you are dealing with everyday problems or major life events, your MAP can help with confidential counseling, referral and support for you and your family. Mercy MAP counselors offer guidance and support and are trained to deal with a range of personal issues. MAP counselors provide short-term counseling, generally up to six counseling sessions, at no cost to you. Services include:

• 24/7 EAP line
• In-person, video, or telephone counseling by licensed providers

Mercy counselors can help with:

• Strained relationships
• Stress at home or at work
• Anger, resentment
• Budgeting and debt management
• Parenting concerns
• Addictions
• Depression and anxiety
• Conflicts/communication problems
• Grief and loss

If you are eligible for health benefits under the Plan, services are free and confidential for you and your covered dependents. If additional treatment beyond the scope of MAP is necessary, your MAP counselor can assist coordinating your care through the mental health provision under your medical plan (UMR/UnitedHealthcare Choice Plus PPO) or through available community services.

Work-Life Balance Program through MAP
The work-life balance program through Mercy offers a website with a range of free resources, including:

• Interactive health and wellness tools
• E-learning sessions and more than 5,000 articles on a variety of topics
• Resources for budgeting and debt management
• Free legal consultation and financial coaching

How do I get started?
1. Make the call to speak with a counselor or schedule an appointment: 314.729.4600 #2, or 1.800.413.8008 #2
2. The person you talk to will ask basic demographic information and help you identify next steps.
3. Visit mbh-eap.com
You will need to contact Mercy for the login information for Mid-America Carpenters.

Once you access the secure website, you have the opportunity to create your own personal account and access the following services and features:

• Articles, videos, podcasts, and calculators
• Nationwide resource locators for assistance with adoption, childcare, summer camps, elder care, pet services, housing and more…
• Financial and Legal support
• Free monthly webinars

Solutions for health, work and life are available 24 hours a day – 7 days a week – 365 days a year. Whatever you do, you don’t have to do it alone. Carpenters’ MAP counselors and services are here to help you become the best version of you possible.

All MAP services must be pre-authorized through Mercy by calling 314.729.4600, or toll-free at 800.413.8008, select option #2.